Guides
Alerts in Opsgenie
The same incidents as PagerDuty, as Opsgenie alerts closed when they end, with one API key.
Atlassian has stopped selling Opsgenie and ends its support on 5 April 2027 (Atlassian). If you are moving to Jira Service Management, the signed webhook or PagerDuty may suit better.
Opsgenie has no OAuth for this. In Opsgenie, add an API integration to a team, copy its API key, and paste it on the card with your region (US or EU). A test alert is created and closed before the key is kept.
The triggers and dedup keys are the PagerDuty ones. Each incident is an alert whose alias is the dedup key, so Opsgenie deduplicates it, and its end closes the alert by alias. Priority: P1 critical, P2 error, P3 warning.
Source: Alert API, authentication.